Emergency Relief
If you are struggling to put food on the table, pay rent or keep up with bills, free-call the Emergency Relief and Food Access Service (ERFAS) who will connect you to your local support services.
Our Emergency Relief and Food Access Service (ERFAS) can help you put food on your table, pay rent or keep up with your bills. We will help you access local support, so call 1800 979 777 during office hours.
1800 979 777
9.30am – 5pm, Monday – Friday
Before you make the call, have the following ready so we are able to assist:
- A form of identification, such as your driver’s licence.
- Your Medicare card or Centrelink card.
- Any overdue bills, if you are seeking assistance with these.
You may be eligible for emergency relief even if you’re not receiving Centrelink income support.

Foodbank WA referral & renewal
Specifically needing food relief? A referral is needed to access Foodbank WA and the Mobile Foodbanks.
You can apply for a Foodbank WA referral, or renew your existing Foodbank WA membership, through completing this online form.
Alternatively, you can call ERFAS on 1800 979 777 during office hours.
