Energy Ahead

Take control of your energy use through free energy audits, coaching and workshops.

We know that life can be a lot sometimes, so we’re here to help. We can support you to take control of your energy use and your electricity bills, so you can get ahead. Energy Ahead is free and available to Synergy residential customers who are experiencing financial hardship.

Household Energy Coaching

Energy coaching is a practical way for you to learn more about your household energy use and how you can make positive changes to reduce use and costs. Our Energy Coaches can support you at home, over the phone or online – whatever works best for you.

You’ll receive a report with customised tips on how to take control and reduce your household energy use along with providing you complimentary energy efficiency items to get you started.

  • In-home audits take about 2 hours and can be delivered Monday to Friday within business hours.
  • Our Energy Coaches can also provide virtual audits which require you to have an active internet connection and a mobile or tablet with a camera.
  • We can also provide shorter phone coaching sessions over one or two Synergy bill cycles.
Sign up here

Community Workshops

We run community workshops to help you understand and manage your household energy use. We provide practical energy saving tips that can help you reduce your electricity bills and get ahead. Click the button below to check out our upcoming workshops and register for one near you.

Energy Ahead Workshops

Interested in hosting a free Energy Ahead workshop?

Our friendly team will help get you set up. Please email us at energyaheadworkshops@thefwc.org.au or call (08) 6253 3500.

    Client Feedback

    The scope of information offered was a welcome surprise. Our coach was knowledgeable on all topics
    Melissa
    We had never asked for help from any person or organisation before. Coaches were really unintrusive, sympathetic and helpful.
    James
    I couldn’t of been more impressed with the service and support I have received.
    Cindy

    James* and his family live in Kensington and get by on his disability support pension. Our Energy Coach, Kevin, did a home audit and provided tips and free energy efficiency items like thermometers, night lights & LED globes.

    After the audit, James felt confident and in control of his energy use, “Our energy coach was very friendly yet professional at the same time. He informed us of many ways possible to make savings on our energy bills and any money we can save these days is good!”

    When we followed up with James, he was excited to share his savings, “We have just received our energy bill and it is down about $500!”

    *Client name has been changed for confidentiality.

    Sign up here

    Frequently Asked Questions

    Energy Ahead is a $10.8 million commitment of the Western Australian Climate Policy and is delivered in the South West Interconnected System (SWIS) by Synergy and the Financial Wellbeing Collective.

    Our trained Energy Coaches are understanding and compassionate and want to support you to help reduce your electricity bills in a way that works for you and your needs

    We will provide you with a customised report and action plan after your audit with lots of tips and resources to keep you on track with your energy use. Your Energy Coach will not be contactable for follow-up questions after your household audit. However, if you have any queries in regard to energy efficiency, please feel free to contact Synergy on 13 13 53.

    If you are a Synergy residential customer and have an account in your name and are happy to give your consent to the program, please sign up.

    Yes, we can discuss this and arrange a virtual audit or a series of phone coaching sessions. Coaches can guide you through the process to obtain the information they need.

    The service is available for in home audits, virtual or phone coaching throughout the South West Interconnected System (SWIS) region from Kalbarri in the north to Albany in the south and Kalgoorlie in the east.

    We will only go where you are comfortable. Our Coaches are flexible and are there to help you.

    The Energy Ahead service operates Monday to Friday, 9am-5pm. You, or an authorised representative, need to be at home at a time of your choosing during these hours or available for a series of phone coaching
    sessions.

    Contact our friendly team

    Frequently Asked Questions
    (08) 6253 3500
    energyahead@thefwc.org.au

    This image has an empty alt attribute; its file name is EnergyAhead_Partnership_Lockup_Colour_RGB-1024x98.png