Financial Counselling

Free, independent and confidential support.

Our qualified financial counsellors are here to help you understand your options, deal with debt, and take back control – at no cost to you, no matter your situation.

You don’t have to face financial stress alone.

92%

Satisfied with the service

82%

Felt their housing was more secure

77%

Felt reduced financial stress

80%

Connected to other helpful services

Always free

Financial counselling is a free service — you’ll never pay for a session.

Completely confidential

What you share stays between you and your counsellor.

Fully independent

We work for you — not for banks, creditors, or lenders.

Who we help

Financial difficulty can happen to anyone.

Qualified financial counsellors work with you to understand your situation, offering practical help with debt, bills, and money management. This includes creating manageable repayment plans, negotiating with creditors, and helping you access hardship programs and financial support.

You don’t need to be in crisis to reach out. Many people come to us before things get unmanageable — and that’s a great time to get support.

Whether you’ve received a letter from a debt collector, you’re behind on bills, or you just want a clearer plan for your finances, a counsellor can help you take the next step forward.

Seeking help is a sign of strength. Our counsellors are non-judgmental, practical, and on your side.

Common reasons people reach out

Behind on mortgage or rent repayments
Struggling to pay utility bills
Credit card or buy now pay later debt
Contacted by debt collectors
Health issue or unexpected life change
Relationship breakdown or seperation
Job loss or reduced income
Small business financial difficulties
Want budget plan and clearer direction

Ready to take the first step?

We have Financial Counsellors located across the Perth metro area

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