Financial Coaching

Hi, we’re the Financial Wellbeing Collective.

Keystart connected you to us because they care about more than your home loan — they care about your financial wellbeing, and we do too.

Whether things feel on track or a bit uncertain right now, we’re here to support you.

Our free financial coaching service offers up to six one-on-one sessions for Keystart customers. These are independent, confidential conversations with an experienced, friendly coach where you decide what you’d like to talk about and what feels comfortable to share. Some people come with clear goals in mind, while others simply want a space to talk things through.

Many clients tell us that having a supportive, judgement‑free conversation helps them notice habits or options they hadn’t considered before. Often, it’s not about having all the answers straight away — it’s about understanding your choices, knowing there is a way forward, and moving from feeling overwhelmed to feeling more in control of your financial future.

Book your first coaching session

Leave your details below and a coach will be in touch to book you in. Sessions are available online or by phone. No paperwork, no judgement, no obligation. Just practical support, when you need it most.

What financial coaching is

Financial coaching is online, and you can do the sessions in your own home. The sessions will be run one-on-one with a dedicated coach.

The sessions are run in a conversational style, with the coaches asking you questions and sharing some activities to uncover your own behaviours and mindset towards your personal finances.

The coaches offer non-judgemental support tailored to your specific situation and will help you create your plan, usually made up of small, achievable steps.

Your sessions are completely confidential. The conversations you have are a safe space to express your goals for creating a more financially secure future.

… and what it’s not

This is not about budgets, unless you want it to be. You do not need to disclose any financial details or bank statements if you are not comfortable doing so. 

The service is not all about your debts. The coaches will look at your financial situation as a whole, so you get to look at the big picture.

This is not a financial planning service. The coaches are not financial planners, so they won’t be recommending products or giving you financial advice. They’re qualified financial coaches and work instead on sharing tools and plans, so you come out with a clearer picture of where you want to go. 

Meet Michelle and others who took the first step — and what happened next…

“I finally don’t feel overwhelmed and anxious all the time about money. The coach had a holistic and healthy approach that helped me refinance, apply for and get my dream job, and truly understand my values. I genuinely think this should be mandatory — I’ve found this life‑changing.


“Since I started coaching, I have paid off my credit card, increased my savings and getting a much better rate, I have a plan to refinance, I have set goals that I can achieve but most importantly I have learned that I can say no.”


“I left the program feeling much more knowledgeable and certain about my financial future. I’m now confident, clear, and working towards my goals.”